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Learning Commons

Interlibrary Loans

You can check the status of your request here.
Call 780-539-2898 or email if you need assistance or if you have questions.

What is Interlibrary Loan?

  • Can't find the item in our catalogue? Can't access the article in the databases?
  • Request materials for FREE from libraries across Canada
  • For potentially faster access search the article title in Google Scholar to see if it is freely available on the web before submitting an interlibrary loan request.

How do I make an ILL request?

When will my ILL requests arrive?

  • You can check the status of your (current and past) requests by logging into your Interlibrary Loan account.
  • You will be notified by email (NWP student email account) when your requests are available for pickup.
  • Journal articles can take up to 2 weeks to arrive. Print copy articles are yours to keep.
  • If you received a link to download the article, make sure you save it immediately Links are live for 14 days or 5 downloads only. 
    NOTE: All Interlibrary Loan article download messages will come from the following address: Make sure that this address is not blocked or regarded as spam.
  • Book requests through interlibrary loan usually take a minimum of 2 weeks to arrive.
    • Check FIRST for the book in the NEOS library catalogue, if it is in the catalogue, use the button instead.

Information for requesting libraries